Detalles del ticket
¿Qué son los detalles del ticket?
Después de hacer clic en la identificación del ticket en el hilo de la solicitud, aparecen los detalles. El detalle del ticket proporciona información adicional sobre éste, como el asunto, los campos personalizados, los destinatarios, la nota, el informe de tiempo y los archivos adjuntos.
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